IT Experts at Your Service

Customer service means we are experts in what we do, remain reliable, thoughtful and understanding of how to best help a small business grow.

Who We Are

Something You Need To Know About Us

Self Group of companies is a trusted provider of technology, IT solutions, security, branding, website development and hosting, online podcast, advertisement and domain registrations. We are passionate about investing in and growing technological
companies that add and unlock values for all our stakeholders and the industry as a whole.

A strong entrepreneurial culture is the driving force behind our growth since 2015 and has seen our organisation diversity over the years as we pursue our strategic group objective.

Mission

To help our clients maximise their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.

Vision

To be the premier and preferred provider of Technology Enabled and Business Process Outsourcing services in our chosen markets.

Our Exclusive Services

Tech Support With Business Sense

Self Group of Companies provides premiere technology & computer support to nearly every business segment and remains a trusted partner for small businesses for over five years.

Our Subsidiaries

We Are in Partnership With Multiple Companies

Self Group of Companies has grown and diversified from one company to seven companies.

Horizon

Horizon Laboratories is one of leading and renowned in diagnostics companies in the country.

Hozit

HOZIT is the place people come to name their idea, build a professional website, attract customers and manage their work.

Self Talk

Self talk is a podcast for men by men. Provides a platform where they can have real conversations about their personality etc.

Our Portfolio

Experience A
One-Call Away Difference

There are so many IT companies offering IT support services in South Africa. Look no further for an IT support company that is one call away from solving your technical system issues. Whether you’re in Johannesburg, Rustenburg, Bloemfontein, Mpumalanga, Polokwane, Sandton, Midrand, Pretoria, Fourways, Rosebank, Braamfontein, Roodepoort, Bedfordview or any other area surrounding the city of gold, we can help you.

Meet Our Team

Our people put you
and your team first

Meet the awesome people behind the scenes who drive Self Group passion for
innovation, creativity and out-of-this-world client service.

We are passionate about delivering great customer service, your team can count
on IT technicians who are fully trained and accredited in most latest technologies.
We at Self Group of Companies are ready to aid you across multiple environments.

Our Packages

IT Technical
Support Packages

Our core offering is a Fully Managed IT Support solutions for small businesses from one to one hundred employees. This includes the ability to outsource 100% of IT support to SGC or supplement the existing technology support with a broader range of expertise and capabilities.

SGC delivers peace-of-mind by handling your business technology environment end-to-end, allowing you to focus on your business. We have a team of enterprise-caliber technicians dedicated to maintaining, protecting, supporting and monitoring your business technology. With a SGC Fully Managed IT solution, emergency help is available 24 hours a day, 7 days a week, 365 days a year.

No SLA

R 450
hour
  • • Initial call out (1hr)
  • • Limited telephonic support
  • • 24hr Remote support
  • • Standard Hardware pricing
  • • 24hr Call-to-Fix
  • • Proactive support
  • • Hardware discount
  • • AntiVirus Management
  • • Backup management
  • • Device Limit (1)
  • • Automatic Remote updates

Basic SLA

R 4600
Monthly
  • • 12 Hours Support
  • • 1 Hour proactive support
  • • 8hr Call-to-Fix
  • • Basic telephonic support
  • • Remote support
  • • 5% Discount on hardware
  • • Online network monitoring
  • • AntiVirus Management
  • • Backup management
  • • Device Limit (10)
  • • Automatic Remote updates

Standard SLA

R 6500
Monthly
  • • 26 Hours Support
  • • 4 Hours Proactive Support
  • • 4hr Call-to-Fix
  • • Premium telephonic support
  • • Remote support
  • • 8% Discount on hardware
  • • Online network monitoring
  • • AntiVirus Management
  • • Backup management
  • • Device Limit (15)
  • • Automatic Remote updates

Executive SLA

R 9200
Monthly
  • • 40 Hours Support
  • • 10 Hour proactive support
  • • 2 hours Call-to-Fix
  • • Premium telephonic support
  • • Remote support
  • • 5% Discount on hardware
  • • Online network monitoring
  • • AntiVirus Management
  • • Backup management
  • • Device Limit (20)
  • • Automatic Remote updates
  • • Firewall Management
  • • Cyber security training

Premium SLA

R 15500
Monthly
  • • Unlimited Hours Support
  • • 1Hour 45min Call-to-Fix
  • • Premium telephonic support
  • • Remote support
  • • 10% Discount on hardware
  • • Online network monitoring
  • • AntiVirus Management
  • • Backup management
  • • Device Limit (50)
  • • Automatic Remote updates
  • • Firewall Management
  • • Cyber security training
  • • Accounts manager

SLA

TERMS
  • • Weekends + Public holidays .Saturday – Time and a Half Sundays + Holidays – Double time
  • • Contract clients receive support at the following rates beyond contracted Hours)
  • • Standard weekend rates apply. .Travel beyond a 10km radius will be charged at R5.00 p/km
  • • Telephonic support will be charged at standard labour rates, and billed against agreement
  • • Hours are not accumulated
  • • All prices exclude VAT
  • • All service level agreements are payable upfront
  • • SLA Clients are given support priority
  • • Discounts only apply if your account is upto date
  • • 24 hours support only apply on Critical systems or LOB applications
Feedback

This is What Our
Clients Had to Say

Contact Us

Don’t Hesitate To
Contact Us

Phone Number

010 006 5556 / 051 008 8010

Email Address

w.zozi@selfgroup.co.za

Our Offices

145 Second St, Parkmore Sandton, 2196

Website Design

We design smart websites that support our clients' strategic business objectives effectively. More importantly, our websites give end-users the optimal online experience

Web Hosting

Get a powerful web hosting platform for your website at affordable prices, is the service of storing data that keeps websites up and running for users.

Cloud PBX (VOIP)

Customisable phone solutions for businesses and contact centres . Get a world-class cloud business phone system (PBX) that just works. Feature focus: Digital IVR Receptionist, Browser Phone, Mobile App, Multi-Branch Functionality, Security and Access Control, Call Centre Solution, Call Recording, Call me (back)